Refund policy

RETURN & EXCHANGE POLICY

At GlamHop, customer satisfaction is important to us. Please read our policy carefully before requesting a return or exchange.

Exchange Policy

We offer size exchanges within 7 days of successful delivery.
Products must be unused, unwashed, undamaged, and returned with all original tags and packaging.
A ₹49 exchange shipping fee will be charged for each exchange request.
Exchange is subject to stock availability. If the requested size is unavailable, we will provide store credit or another suitable solution.

Return Policy

We accept returns only in the following cases:
Wrong product received.
Damaged or defective product received.
Product significantly different from what was ordered.
Return requests must be raised within 7 days of delivery.

Non-Returnable Items

Returns or exchanges will not be accepted for:
Used or washed products.
Products without original tags.
Products damaged by the customer.
Requests made after 7 days of delivery.

Refund Policy

For prepaid orders, approved refunds will be processed to the original payment method within 5–7 business days after the returned product passes inspection.
For Cash on Delivery (COD) orders, refunds will be processed via bank transfer after verification.

How to Request a Return or Exchange

To request a return or exchange, contact us with:
Order Number
Name
Mobile Number
Reason for Return/Exchange
Photos (if the item is damaged or incorrect)
Email: glamhopsupport@gmail.com
WhatsApp : +919170623590

Important Note

GlamHop reserves the right to reject any return or exchange request that does not meet the above conditions.