Shipping policy
SHIPPING POLICY
Order Processing
All orders are processed within 1–2 business days after successful payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
During sales, festivals, or high order volumes, processing may take slightly longer.
Shipping Charges
Standard Shipping: ₹59
FREE Shipping on all prepaid orders above ₹999.
Estimated Delivery Time
Metro Cities: 2–4 Business Days
Other Cities & Towns: 3–7 Business Days
Remote Locations: 5–9 Business Days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a tracking link via Email and SMS/WhatsApp (if available). You can use this tracking number to monitor your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If the order remains undelivered due to an incorrect address, unavailable customer, or refusal to accept the package, it may be returned to us.
Address Changes
Shipping addresses cannot be changed once an order has been shipped. Please ensure your delivery details are correct before placing the order.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the product and packaging.
Contact Us
For any shipping-related queries, feel free to contact us:
Email: glamhopsupport@gmail.com